FAQs

Fintastic Cooling & Heating

  • What is HVAC?

    HVAC stands for heating, ventilation, and air conditioning. This system delivers heating and cooling services to both residential and commercial properties. It maintains thermal comfort, controls humidity levels, and ensures acceptable indoor air quality.
  • What is ENERGY STAR?

    ENERGY STAR® is a recognized certification for energy-efficient products and systems. Heating and cooling equipment bearing the ENERGY STAR label satisfies strict efficiency standards established by the U.S. Environmental Protection Agency (EPA). This certification helps reduce energy costs, enhance home comfort, and minimize environmental impact while maintaining performance standards.
  • What manufacturer makes the best air conditioners?

    Air conditioning is an established technology, so most major brands deliver reliable performance, and many utilize components from the same manufacturers. When selecting a new system, considerations such as price, warranty coverage, appearance, and noise level often carry more weight than the brand name. Some manufacturers provide 10–12-year parts warranties, while others offer only a 1-year warranty. The quality of installation is more critical than the brand itself. Even the highest-quality air conditioning system can underperform if not installed correctly. Select a licensed HVAC contractor who adheres to proper installation and refrigerant handling procedures to ensure your system operates efficiently and reliably for years.
  • What are the benefits of air conditioning?

    Air conditioning provides a comfortable indoor environment at home or work throughout every season—spring, summer, fall, and winter. Contemporary air conditioning systems generally offer both heating and cooling capabilities, along with humidity control. Many current systems include an automatic changeover setting that enables you to set your preferred temperature. The system will then automatically switch between heating and cooling modes as necessary to maintain comfort in your space.
  • What is the average life of a system?

    Most HVAC systems operate effectively for 10 to 15 years, while gas furnaces generally last 20 to 25 years. As your system ages, efficiency can decline, noise levels may increase, and repair frequency may rise. Proximity to the ocean or other large bodies of water can shorten your system's lifespan due to harsh environmental conditions. If your HVAC system exceeds 10 years in age, professional inspection is recommended to determine whether maintenance or replacement is the most appropriate course of action.
  • What is a heat pump?

    A heat pump is a combined heating and air conditioning system that maintains year-round home comfort. During warm weather, it functions like a standard air conditioner by removing heat from inside your home and transferring it outside. In colder weather, the process reverses by extracting heat from outdoor air—even when temperatures feel cold—and moving that heat indoors to warm your home. When outdoor temperatures drop too low for the heat pump to meet heating demands independently, an electric heater automatically supplies supplemental heat. Because a heat pump transfers heat rather than generating it, the system can produce two to three times more heat than the energy it consumes, making it an exceptionally energy-efficient option. Heat pumps generally have a higher initial cost, and the return on investment derives primarily from their heating efficiency. Additional electrical upgrades may be necessary when switching systems.
  • What is an air handler?

    An air handler is the indoor component of your HVAC system. It is generally a large metal cabinet containing the blower (fan), heating or cooling elements, air filter, dampers, and sound-reducing components. The air handler circulates conditioned air throughout your home or building through connections to your ductwork, while also returning air back to the system for heating or cooling. For ductless mini-split systems, the air handler does not require ductwork, which is why these systems are called ductless.
  • What is a BTU?

    BTU stands for British thermal unit. This unit of measurement determines a heating or cooling system's capacity. One BTU represents the amount of heat required to raise (or lower) the temperature of one pound of water by one degree Fahrenheit. In HVAC systems, 12,000 BTUs equal one ton of cooling capacity.
  • What is S.E.E.R.?

    S.E.E.R. stands for seasonal energy efficiency ratio. This rating measures the cooling efficiency of an air conditioner or heat pump by comparing the amount of cooling the system delivers during a typical cooling season to the amount of electricity it consumes. Higher SEER ratings indicate more energy-efficient systems, which can reduce energy consumption and lower utility costs.
  • How can I tell if my heating system is working efficiently?

    Scheduling annual maintenance with a qualified HVAC technician is one of the most effective ways to ensure your heating system operates efficiently. During a maintenance visit, the technician inspects and tests your system to confirm it's running at optimal performance. You can also monitor these signs that your heating system may not be operating efficiently: higher-than-normal heating bills, uneven temperatures with some rooms colder than others, needing to raise the thermostat more frequently to maintain comfort, and your system struggling to reach the temperature set on the thermostat. Poor insulation, air leaks, and dirty air filters can also impact your home's heating efficiency and increase energy costs. If your heating system fails to maintain your desired temperature, an HVAC professional should inspect and test it.
  • What goes into installing a new system?

    Installing a new HVAC system involves much more than simply replacing the equipment. If your home has never had central heating and air, the installation may include: Ductwork and insulation; Refrigerant piping; Electrical service and wiring; Thermostat installation; Condensate and flue piping; Chimney liner (if needed); Equipment pad (slab); Air filter and filter drier; Supply registers and return grilles; Drain pans; and Evaporator coil. One of the most important parts of a new installation is the ductwork, which consists of: Supply ducts that deliver heated or cooled air to each room. These ducts must be properly sized to ensure every area receives the correct amount of airflow. Return ducts that draw air back into the HVAC system to be conditioned again. The air filter is typically installed in the return duct as close to the furnace or air handler as possible. Ductwork can be made of metal or fiberglass, and it must be properly designed and sized to distribute air evenly throughout your home for maximum comfort and efficiency.
  • What makes up a ductless mini split system?

    A ductless mini-split system consists of three main components: An indoor air handler/evaporator (fan coil); An outdoor condensing unit; and A 2.5–3-inch conduit that houses the electrical wiring, refrigerant line set, and PVC condensate drain line. Ductless systems are available in a variety of indoor air handler styles to fit your home's needs. They can be installed as: Single-zone (1:1) mini-split systems, with one indoor unit connected to one outdoor unit; Multi-zone mini-split systems, where one outdoor unit connects to multiple indoor units to heat and cool several rooms independently. This design provides an efficient and flexible solution for maintaining comfort in one room or throughout multiple areas of your home.
  • How does a ductless split system work?

    Ductless split systems can replace a traditional central ducted system or be used in addition to a central ducted system. It works in much the same way as a traditional air conditioner or heat pump, using an outdoor condensing unit, indoor air handler/evaporator (fan coil) with an outdoor condenser, attached to refrigerant line sets and a condensate drain line. The condenser is installed outside the home or business typically on a code approved surface. The conduit is then run from the outdoor unit to the individual room within the structure that you choose, even an attic or garage. Depending upon the system design, the use of wall-mounted interior units, ceiling mounted units, recessed fa coils, floor mounted air handlers are then installed and secured in the appropriately desired spaces to control cooling, heating and humidity as needed and designed. One or a series of indoor units and refrigeration lines are used to transfer the cooled air from the outdoor condenser to the indoor units of your choice. It works in reverse with heated air in the winter. Units can be placed in any rooms you like and because each unit is individual, you control the specific temperature in that room instead of needing to set one thermostat for the entire house. As a result, you save money by cooling or heating only the space you are using. One of its greatest advantages is TRUE ZONING!
  • Can I install a ductless mini split system myself?

    While installing a ductless mini-split system is less complex than installing a central air conditioning system, it is much more complicated than installing a window unit. Ductless systems are highly sensitive, and even small installation mistakes can lead to major performance issues. For this reason, it's always best to have your system installed by licensed, manufacturer-trained HVAC professionals. DIY installations or work performed by unlicensed individuals can void the manufacturer's warranty on your new equipment. A professional installation includes important steps such as: Properly mounting and connecting the system; Pressure testing the refrigerant lines; Performing a thorough system vacuum; Charging the system with the correct amount of refrigerant (if needed); and Completing startup and commissioning procedures to ensure the system operates safely and efficiently. Having your mini-split professionally installed helps protect your investment and ensures reliable performance for years to come.
  • How noisy is a ductless mini split?

    Ductless mini-split systems are extremely quiet. The indoor air handler (also called the "head") typically operates at 21–30 decibels, which is about the same noise level as a whisper in a library. The outdoor unit operates at around 60 decibels, which is comparable to a normal conversation and is generally quieter than a traditional air conditioning condenser.
  • Why do I blow fuses or why does my circuit breaker trip for my AC system?

    Your fuses and circuit breakers should not blow or trip during normal operation. If this happens, start by checking your electrical service panel to identify the affected breaker. If the breaker feels warm or hot to the touch, it could indicate a weak or failing breaker, and you should contact a licensed electrician. Never touch electrical wires or connections inside the service panel, as high voltage is present. If the breaker feels normal, you can try resetting the breaker or replacing the blown fuse. However, if it trips or blows again, you should contact a licensed HVAC contractor to safely diagnose the issue. Common causes include: A loose electrical wire; A short to ground within the unit; A failed compressor; and Other electrical faults that require professional diagnosis Because electricity can be dangerous, always have electrical and HVAC problems inspected by a licensed professional.
  • How do I reset my breaker when it has tripped off?

    If your circuit breaker has tripped, follow these steps: -Locate your electrical service panel and identify the breaker that has tripped. -Turn the breaker completely to the OFF position. Simply moving it back toward ON will not reset it. -Firmly switch the breaker back to the ON position. If the breaker trips again immediately, do not continue resetting it. Repeated tripping usually indicates an electrical or HVAC problem that requires professional attention. Contact a licensed HVAC contractor or licensed electrician to diagnose and repair the issue safely.
  • When my air conditioner cycles on, I notice my lights blink. Is this normal?

    Yes. This is a common and normal occurrence when your air conditioner starts up. When the system's compressor and motor turn on, they require a large amount of electricity for a brief moment. This creates a temporary voltage drop, which can cause your lights to blink or dim for an instant. In most cases, this does not have any negative effect on the electrical equipment in your home and is not a cause for concern.
  • My smoke detector keeps chirping. What does this mean?

    This could mean one of two things. 1. An intermittent chirp is probably an indication of a defective smoke detector. 2. A consistent chirp is probably an indication of a low battery condition and the smoke detector requires a new battery.
  • What are furnace ratings?

    Furnaces are rated by the Annual Fuel Utilization Efficiency (AFUE) ratio, which is the percent of heat produced for every dollar of fuel consumed, or how efficiently a furnace converts gas into heating energy. Its AFUE rating is measured as a percentage. Like the miles-per-gallon rating on your automobile, the higher the AFUE rating, the lower your fuel costs. An AFUE of 90% means that 90% of the energy in the fuel becomes heat for the home and the other 10% escapes up the chimney and elsewhere. According to the EPA- AFUE doesn't include the heat losses of the duct system or piping, which can be as much as 35% of the energy for output of the furnace when ducts are located in the attic, garage, or other partially conditioned or unconditioned space. All furnaces manufactured today must meet at least 80% AFIJE in the south and 90% AFUE in the North. If your furnace is 10 — 15 years old, it very well may fall below the current furnace minimum and waste energy- costing you money. When shopping for high-efficiency furnaces and boilers, look for the ENERGY STAR' label. If you live in a cold climate, it usually makes sense to invest in the highest-efficiency system. In milder climates with lower annual heating costs, the extra investment required to go from 80% to 90% to 95% efficiency may be hard to justify. This doesn't mean that you should only select a furnace based on its AFUE rating. The efficiency rating is just one factor to consider when looking for a new furnace.
  • When should I replace my heating system?

    There are a few obvious signals that let you know when it's time to upgrade your heating system. Frequent repairs, recent spikes in utility bills, and inconsistent temperatures in the home are a few warning signs that it's time for a new heater. But if you've had the same heating system for twenty years or more, it would be a good idea to talk to an HVAC contractor about having it inspected to determine if it's time for a heater replacement. Even if your old heater has worked without problems for years, a professional heating technician is trained to detect any possible operation or safety issues that are a direct indication that the system needs to be replaced. If you are concerned about your heating costs, you should talk to a heating professional about other options. Call us now to schedule your system check up!
  • How do I know what type of heating system is right for me?

    Hiring an HVAC contractor for professional advice is the best approach when you are in the market for a new heating system. Different types of heaters work better in some climates than others. Also, you would need to consider the available utility services in your area. Not all areas offer Natural gas or propane. Likewise, not all homes have sufficient electrical requirements to change from a heat pump to electric heat. Upon completion of a series of quick questions and a survey of your home or business, our comfort consultant can assist you in choosing a system that meets your heating needs. Give us a call and let's get started!
  • Will my new furnace work differently than my old one?

    Furnace technology has advanced significantly in recent years. Modern furnaces are designed to provide more even and efficient heating than past furnaces, which can impact both how your system operates, sounds and what you notice about your system. To better regulate temperatures and airflow, modern furnaces move more air over the heat exchanger than older furnaces. The air that comes out of your furnace registers may not seem as warm as the air from your old furnace, but overall airflow is improved. Better airflow means higher comfort. Also, new furnaces are designed to integrate with high-efficiency air conditioners, so furnace blowers are more powerful to accommodate add-on cooling. Since cold air is much heavier than warm air, your system needs an extra boost from the blower to deliver cool air throughout your home. If you have an older home, this performance boost could produce unfamiliar sounds because air duct systems were originally designed for heating only. To minimize sound levels, choose a variable speed product which automatically changes speeds to meet the airflow needs of both heating and cooling cycles.
  • How often does my heating system need to be serviced?

    It's recommended that you schedule a maintenance service visit once a year with a licensed HVAC technician. This will prolong the life of your heating system and keep it running safely and efficiently throughout the cold season. A qualified heating technician will thoroughly clean and inspect all of your heater's components and make any necessary repairs or adjustments. Not only does this ensure that your heater is performing at optimal levels, which helps to save on overall heating costs, but it also allows the technician to address any major problems or safety concerns.
  • What is the purpose of a furnace filter?

    You may not find the filter in your home or business to be very important, but you should! There are actually 3 ways air can get filtered-I) through your AC filter, 2) it will get filtered through the AC coil and 3) it will get filtered again through YOURS and YOUR FAMILY'S lungs! Furnace manufacturers put inexpensive fiberglass filters into their furnaces to remove airborne particles that might damage the fan and the heating coil. Particle buildup can also decrease the efficiency of your furnace, as the furnace has to work harder to pull air through the return. More expensive filters can also improve the air quality in your house by removing pollen, bacteria and mold spores from the air. Don't let YOUR lungs be the filter for your air conditioner! Use the maximum efficiency filter designed for your system. This is especially important if you or someone in your family suffers from allergies or respiratory illnesses. If you do not know which filter that may be, then just ask us, we will be glad to point you in the right direction!
  • How do I determine which filter to buy for my particular model of furnace?

    Check the documentation that came with your furnace for filter size information. Consult with our factory trained technicians regarding the efficiency of the filter needed and whether that efficiency is compatible with your furnace unit. Too high an efficiency, in some models, can cause too high of a static pressure for the motor and can cause premature motor failure.
  • Do I have to use a filter that is manufactured by the same company that snakes my furnace?

    Generally you can buy your filter from any source. Check with a filter vendor or the documentation that came with your furnace to be sure. However, ductless filters currently are O.E.M. (original equipment manufacturer) parts and are not available generically.
  • What is a high efficiency filter, and do I need a high efficiency filter if I have a high efficiency furnace?

    Filter efficiency refers to the percentage of airborne particles that the filter removes. This is different from the fuel efficiency of your furnace (commonly measured as the AFUE). You can choose either a high-efficiency or a low efficiency filter for your highly fuel-efficient furnace. (Note, however, that failing to change / clean your filter regularly can reduce your furnace's fuel efficiency.)
  • How often do I need to change my furnace filter?

    Check the documentation that came with your furnace. Recommendations vary based on a number of factors: the type of filter that you use, how many pets you have, whether anyone in your home has allergies, etc. If you use disposable fiberglass panels or electrostatic panel filters, you should change them anywhere from once a month to once every three months. Pleated filters generally last from 3 months to 6 months, again, always check your filter monthly, no matter what type filter you use. Filters are relatively inexpensive and easy to change, so there is little reason to wait. If you don't change or clean your filter often enough the filter can get clogged with dust and other airborne particles, forcing your furnace to work harder to maintain airflow. This will reduce your furnace's efficiency and can cause damage.
  • What is a thermostat?

    It is a temperature-sensitive device that controls and regulates the temperature in a space for systems such as a furnace, air conditioner, or both. When the indoor temperature drops below or rises above the thermostat setting, the device initiates or terminates either the heat or cooling modes, depending upon the thermostat setting and temperature set point. When initiated your furnace or air conditioner runs to warm or cool the house air to the setting you selected for your family's comfort.
  • What is indoor air quality?

    Indoor air quality (IAQ) is a term which refers to the air quality within and around buildings and structures, especially as it relates to the health and comfort of building occupants. We spend most of our time indoors, so breathing healthy air Where we live, work and play is critical. Indoor air pollution has the same negative effects as environmental pollution. Ask us how to identify and restore the indoor air quality in your home or office.
  • What is the difference between UV air purifiers and air filtration?

    Both products are effective at removing harmful elements from the air, but UV air purifiers focus on removing airborne germs, bacteria and mold while filtration focuses on removing harmful particulates that become airborne.
  • What is air purification?

    An anti-fungus filter is used — this catches allergy-causing mites, smoke particles and odors, making the air in your environment clean and fresh.
  • Do UV air purifiers produce increased ozone?

    Depending upon the style/brand of UV light purchased, ozone may or may not be part of the light's operation/function. Should you have concerns, consult one of our factory-trained technicians. EPA: According to two studies, operating UV lamps installed in HVAC systems to irradiate the surfaces of air-handling units does not result in increased concentrations of ozone.
  • Is UV light harmful?

    UV light can be harmful just as the sun's UV light can be when someone is exposed for too long a time. One should neither look at or touch a UV light bulb while it is on for any length of time, Fortunately, when the UV light system is installed in your HVAC system, there is no direct or harmful exposure to you or your family. Remember to power off your purifier before replacing the lamps and do not look directly at a lamp that is powered on.
  • What maintenance does a UV air purifier require?

    Your UV air purifier requires little maintenance. Simply replace the bulb once per year, or once every two years depending on the model.
  • What is a MERV rating?

    MERV is an acronym that stands for Minimum Efficiency Reporting Value. What is a MERV rating? MERV Rating is a filter comparison system designed by an industry group called the American Society of Heating, Refrigeration and Airconditioning Engineers (ASHRAE). Simply put, it's a rating scale designed to allow consumers to easily compare the performance of one filter to another. Why is there a MERV rating? lt is designed to measure a filter's ability to capture and hold particles and pollutants. The higher the MERV rating, the more particles — dust mites, pet dander, air allergens, etc — your filter will remove from the air. Of course, screening out more particles from your air makes your air handler work a bit harder, so you may see a modest increase in power consumption by your air conditioning or furnace unit when choosing a higher MERV Rating. How a MERV rating benefits you? Matching the right MERV rating to your needs will improve your home's air quality and will extend the life of your furnace or air conditioner.
  • What does MERV mean?

    Minimum Efficiency Reporting Value, or MERV for short, is a filter rating system devised by the American Society of Heating, Refrigeration and Air conditioning Engineers (ASHRAE) to standardize and simplify filter efficiency ratings for the public. The higher the MERV rating, the higher the efficiency of the air filter. Simply stated, a MERV 12 filter will remove smaller particles from the air than a MERV 8 filter. For the consumer this means that you now have the ability to effectively compare one filter to another. In general, any MERV 8 or Il filter will perform about the same as any other MERV 8 or Il filter, respectively. The MERV rating only applies to efficiency. Additions such as carbon, Lysol anti-bacterial treatment and Arm & Hammer baking soda are value-added benefits and are not an expression of the MERV rating system. If allergies or asthma are your concern, we suggest you choose a MERV 8 filter or higher.
  • What are the life expectancies of filters?

    Fiberglass filters last up to 30 days. Pleated filters can last up to 90 days. Washable filters should be washed every 30 days and last up to 5 years. Mini-pleated filters should be vacuumed every 60 days and will last up to one year. There is no "standard expectancy" for an air filter. It all depends on each home's characteristics, how many people live there, if there are pets, if there are smokers, how much air pollution and pollen is in your town, etc... The best way to make sure you are changing your air filter on time is to be proactive and regularly check it monthly. Mark it on your calendar, schedule it in your phone, or put a note on the refrigerator.
  • How do you change a filter?

    Modern central heating and air conditioning systems generally have the filter located as close to the blower unit as possible. The filter(s) can be located at the base of the air handler/furnace unit, in the cold air return duct located in your ceiling or on your wall. Remove the grill or box cover holding your filter in place. Remove the dirty filter: Dispose of the dirty filter in a bag to contain the dirt. Install: Install the new or cleaned and dried air filter with the air flow arrow pointing toward the blower. Record the date and wash or change the filter within the recommended period. If you experience higher dust levels in your home due to changes in outside air, construction or dry weather, you may need to change or wash your filter more frequently than the recommended period. For questions or concerns about the location or installation of the filter contact the HVAC manufacturer or give us a call. As a reputable HVAC contractor we can make recommendations that are right for both you and your system.
  • How often should I clean the filter?

    There is no one-size-fits-all answer. The frequency one should clean or change their A/C system's filter is highly dependent on many factors- 1) the type of filter being used, 2) how much traffic the home/office experiences, 3) presence of pets, 4) how much your heating and air conditioning system operates. Always start by checking your system's filter(s) once a month. If your home/office has remote filters in the wall/ceiling, do not forget to check and replace as indicated. For best practice, always follow the filter manufacturer's recommendations for cleaning or replacement. If you are unsure, please ask our trained service technicians. We can help taking care of your new heating and cooling system. Enroll in our service and Maintenance program, and our customer care specialists will send a technician to your home when it is time to check the whole system per manufacturer's guidelines to make sure it is safe to use and performs at peak efficiency and while they are there, they can check, clean and/or replace your filter, if available.
  • Why is it important to have regular maintenance on my home comfort system?

    You wouldn't buy a brand-new car and expect to never have to put air in the tires, change the oil and check out any unusual noises, would you? In the same way that an automobile requires periodic maintenance for optimal performance, a home comfort system should be regularly inspected by a qualified technician.
  • What does the warranty cover?

    The warranty covers parts only. For complete details, refer to the warranty sheet provided with your unit. your Dealer may also provide a labor warranty or, possibly, an extended warranty for your new equipment.
  • How often should maintenance be performed on my system?

    Bi-annual (spring/Fall) maintenance on your system can prolong the life of the system and improve the efficiency.
  • Can lack of maintenance void the manufacturer's warranty on my equipment?

    YES, your heating system and cooling system must be maintained annually to keep your system warranty in effect